About Me

San Francisco Bay Area
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Consultant

With over three decades of experience spanning international logistics, enterprise IT services, and digital transformation, I am a cross-functional leader who thrives at the intersection of operations, technology, and strategy. My background uniquely combines 15 years as a General Manager of an international freight warehouse, 25 years as an IT solutions consultant to mid-sized professional service and automotive companies, and 25 years leading enterprise software implementations for customs brokers, freight companies, and auto dealerships.

In the logistics space, I’ve overseen global freight operations across air, ocean, road, and rail — including bonded warehousing, cross-docking, transloading, and compliance with DOD storage facility requirements. My leadership extended across warehouse operations, inventory control, and transportation management, with full P&L accountability and a commitment to lean, scalable process improvement.

As an IT strategist and managed services provider, I have delivered comprehensive support for cloud infrastructure, endpoint management, cybersecurity, and SaaS integration, with deep expertise in platforms like Microsoft 365, Active Directory, VMware, and Azure. My role often required translating technical complexity into practical, business-aligned solutions for service firms, retailers, and automotive companies.

I’ve also led dozens of enterprise software implementations — from ERP and WMS to CRM and TMS — managing every phase from discovery and requirements gathering to user training, UAT, and post-launch support. With a strong foundation in both Agile and Waterfall methodologies, I’ve consistently driven projects that improve productivity, reduce cost, and increase user adoption.

Complementing my operational and technical background is my experience in data analysis and business intelligence. I’ve delivered actionable insights into digital marketing spend, campaign ROI, and conversion performance for automotive and retail appliance clients, using tools like Power BI, Tableau, Google Analytics, and SQL.

Throughout my career, I’ve been recognized for my ability to lead cross-functional teams, align diverse stakeholder interests, and deliver results across global operations. I excel in fast-paced, high-stakes environments where technology, people, and process must work seamlessly together.

My Services

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IT Consulting

In today’s fast-paced digital landscape, businesses need innovative IT solutions to stay competitive—and that’s where expert consulting makes all the difference.

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Digital Marketing Analysis

In a world driven by data, understanding the performance of your digital marketing efforts is key to unlocking growth and maximizing ROI.

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Project Managment

Effective project management is the backbone of successful execution—turning ideas into results through structure, strategy, and seamless coordination.

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Business Intelligence

Informed decisions start with insight—business intelligence transforms raw data into actionable strategies that drive growth and efficiency.

Dustin Hayes

Consultant
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